TechnoMagicians Blog

Well folks, this is what you can expect from BabyTel customer service. Note the date my email was sent (over 3 freakin months ago). Thanks for the response!!!! Your message To: babyTEL Customer Care Cc: Subject: RE: softphoneSent: Tue, 5 Jul 2005 15:56:06 -0400 was deleted without being read on Sat, 15 Oct 2005 00:07:10 […]

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Looks to me like SipPhone is a dead end company. Its really too bad. My experience trying to purchase XTen pro as described here was a joke. Here is a thread that followed when I opened a ticket on the issue. How do companies like this stay in business more than a day when they […]

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I wrote about Linksys and their declining customer service in the past but this time its about their anti-competitive practices. Just recently I purchased a Linksys PAP2 VoIP adapter thinking I could use it to connect to my VoIP provider. It does say on the box that it is a Vonage start-up kit but nowhere […]

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I can't believe the hoops I'm having to jump through to order a $7.99 piece of software. Obviously the folks at SipPhone have no clue about ecommerce or web usability. I suggest they start with Steve Krug's book Don't Make Me Think and go from there. He is what I've gone through so far. Fumble […]

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If you can't wait years for a new Mattamy home checkout this for a recently new Mattamy home.

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From Tyler Hamilton: Rogers Wireless's announcement today that it would roll out Wi-Fi hotspots in Second Cup coffee shops across the country could have been a TSN turning point for the market. Instead, it was a boring replay of past — and unsuccessful — announcements by other companies as far as two years back. This […]

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Tyler Hamilton inteviews Dermot O'Carroll, senior vice-president of network engineering and operations at Rogers Cable as stated in his blog here. The actual article is published in the Star here. I'd like Dermot to explain how Rogers can make claims as stated in the article: “Rogers is promising eight hours worth of back-up power in case […]

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As predicted in this post the dam has broken and the connection was totally fried for a period today. Serious degredation in cable TV reception in the last 2 weeks as well. Was down for an hour only today but this is likely a sign of more downage coming up.

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According to this article, Google is looking for a job candidate that include the following duties: “Identification, selection, and negotiation of dark fiber contracts both in metropolitan areas and over long distances as part of development of a global backbone network; contracts and negotiation for managed metropolitan services and long haul wavelength services to fulfill […]

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Looks like Adam is having the time of his life with getting Internet connectivity at his new place. I know how he feels. I went through the same thing here with Rogers and FCI Broadband (used to be called Futureway) when I first moved in. I've written about these idiots before here. I would have […]

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