TechnoMagicians Blog

Well, its time for a Rogers Internet update. Seems since my last entry (back in September) things have been working pretty smoothly with the new modem. No major outages or problems since. However, I've noticed some degradation in the past week or so and I am concerned that this is going to lead to another year […]

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Well, I haven't posted much to this category because it would require a full time job of updating. Plus, basically the connection has been horrible all summer so there wasn't much new to say until recently. Except that last week another technician came out to check things and after determing that the signal was OK […]

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I've always had great Dell Customer/Technical Support in years past but tonight erases that memory completely. I called about a very simple issue. The power adapter for one of my laptops is making a clicking sound which doesn't sound healthy. Since I've heard about power issues with this particular Dell and there are articles on […]

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Well, it seems like they must have reset something yesterday at approx. 4:15pm. Totally flatlined at that point until I reset the modem at 4:45. Been pretty good since then but again not normal but useable. Still 2% packet loss over the last 3 hours. I suspect they haven't really resolved this just yet (probably never […]

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Down most of yesterday afternoon and so far this morning from around 8am. Called in today and spoke with Ben who was decent. He said he doesn't have a rep number however. Not sure what that is about. Maybe a new policy of not giving out rep. numbers. I just wanted to check on the […]

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Connection has been stable since about noon on Jun 28th. Mind you when I called in either that day or the day before the rep told me he would call me back with the status on both outstanding ticket numbers (WSR01252611 and WFR00265194) but of course he did not. I'll have to make it standard […]

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Service hasn't changed much since the last post. It could be down for an hour or more or so intermittent is almost impossible to do anything. Or it could be good for a couple of hours. All in all extremely useless.

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If you are looking for my Mattamy Homes posts you can find them over on the old weblog at http://www.kosmo.com/blogs/TimsBlog/2002/10/21.html#a257. Comments posted from that entry can be found at http://rateyourmusic.com/yaccs/commentsn/blog_id=90000024990_and_blog_entry_id=257. Update (May 7, 2009): The comment system I was using on that old blog went under a while back and I just now got around to […]

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Rogers Cable Internet service remained spotty since the last blog post and I received automated calls yesterday and today that they are still working on the problem. Does anyone think it might be time to rip out all of the equipment and lines and put in new stuff? Current ticket number for myself is WSR01252611 […]

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Well as expected the Rogers Internet Connection started going flaking just after midnight this morning. It has remained that way since with a good patch somewhere around 3am for about an hour. It is basically unusable and I'm tired of using dial-up for a backup so its off to one of my satellite offices to […]

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