TechnoMagicians Blog

Well, a technician did show up yesterday. Actually a decent and knowledgeable technician (Doug – #6642). He tested the levels on the line and said they are too high and he expected that. The infrastructure provider (the morons Futureway) for this area is pumping out too much signal. He put yet another device to help […]

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Connection came back up around 2am this morning and remains up so far. Regular readers are probably getting just as tired of seeing these updates as I am posting them. I can post these only to the Customer Service -> Rogers Cable Internet category and not have them appear on the main page. Let me […]

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As one could guess the connection last night was up till about 1:30am today and remained very spotty overnight until 8am this morning when it went completely dead again. It has remained dead every since. Original ticket is still open and apparently they are working on this problem. I certainly believe they are working day […]

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The Rogers Internet connection came back up at 8:55pm tonight after being down way, way too long.

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As a followup to this the connection was up for only 30 minutes and has been down ever since and still down. Called in again to see what is happening on the open ticket. This time the rep (Walter) said he doesn't really see any updates on the ticket whatsoever but he isn't sure he […]

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Was down all day yesterday pretty much from the last post and all day today until I decided to reset the modem. Now back up again. During that whole period I was pretty much able to ping the first router outside of my network. We'll see how long this lasts.

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Internet connection was completely down from 1:30am to 3:10am today and has been toast since 7am till now (10:30am). Actually within those outages I can reach the first router with about 50% packet loss but nothing beyond that. I called in to try to get an update on the open ticket. At first I couldn't […]

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Well, its time to update the Linksys thread here. Last week I called Sam back to report that the new router exhibits the same behavior and wanted to give him some feedback on what I tried etc. Never heard back from him. This week I'm having troubles with a different Linksys product (a wireless router […]

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Received another automated call this morning around 11am that my problem is still being worked on. Great, what can possibly take this long? Service has been spotty up to about 2pm but usuable. Seems a little more solid since 2pm but I suspect by about 5pm like yesterday it will go wonky again.

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Since the last post service got better until about 11:45am and then there was no getting past the first route outside my network. So the cable line from here to wherever that first router is was fine but beyond that nothing. That continued until approximately 1:30pm and things have been relatively decent since then. I […]

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