TechnoMagicians Blog

Down most of yesterday afternoon and so far this morning from around 8am. Called in today and spoke with Ben who was decent. He said he doesn't have a rep number however. Not sure what that is about. Maybe a new policy of not giving out rep. numbers. I just wanted to check on the […]

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Connection has been stable since about noon on Jun 28th. Mind you when I called in either that day or the day before the rep told me he would call me back with the status on both outstanding ticket numbers (WSR01252611 and WFR00265194) but of course he did not. I'll have to make it standard […]

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Service hasn't changed much since the last post. It could be down for an hour or more or so intermittent is almost impossible to do anything. Or it could be good for a couple of hours. All in all extremely useless.

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Rogers Cable Internet service remained spotty since the last blog post and I received automated calls yesterday and today that they are still working on the problem. Does anyone think it might be time to rip out all of the equipment and lines and put in new stuff? Current ticket number for myself is WSR01252611 […]

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Well as expected the Rogers Internet Connection started going flaking just after midnight this morning. It has remained that way since with a good patch somewhere around 3am for about an hour. It is basically unusable and I'm tired of using dial-up for a backup so its off to one of my satellite offices to […]

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Well, a technician did show up yesterday. Actually a decent and knowledgeable technician (Doug – #6642). He tested the levels on the line and said they are too high and he expected that. The infrastructure provider (the morons Futureway) for this area is pumping out too much signal. He put yet another device to help […]

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Connection came back up around 2am this morning and remains up so far. Regular readers are probably getting just as tired of seeing these updates as I am posting them. I can post these only to the Customer Service -> Rogers Cable Internet category and not have them appear on the main page. Let me […]

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As one could guess the connection last night was up till about 1:30am today and remained very spotty overnight until 8am this morning when it went completely dead again. It has remained dead every since. Original ticket is still open and apparently they are working on this problem. I certainly believe they are working day […]

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The Rogers Internet connection came back up at 8:55pm tonight after being down way, way too long.

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As a followup to this the connection was up for only 30 minutes and has been down ever since and still down. Called in again to see what is happening on the open ticket. This time the rep (Walter) said he doesn't really see any updates on the ticket whatsoever but he isn't sure he […]

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