TechnoMagicians Blog

Was down all day yesterday pretty much from the last post and all day today until I decided to reset the modem. Now back up again. During that whole period I was pretty much able to ping the first router outside of my network. We'll see how long this lasts.

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Internet connection was completely down from 1:30am to 3:10am today and has been toast since 7am till now (10:30am). Actually within those outages I can reach the first router with about 50% packet loss but nothing beyond that. I called in to try to get an update on the open ticket. At first I couldn't […]

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Received another automated call this morning around 11am that my problem is still being worked on. Great, what can possibly take this long? Service has been spotty up to about 2pm but usuable. Seems a little more solid since 2pm but I suspect by about 5pm like yesterday it will go wonky again.

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Since the last post service got better until about 11:45am and then there was no getting past the first route outside my network. So the cable line from here to wherever that first router is was fine but beyond that nothing. That continued until approximately 1:30pm and things have been relatively decent since then. I […]

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Well, since about midnight the connection is looking rough again. Up to 25% packet loss over the last 3 hours and looks to be the same since about midnight. Interesting that I just received an automated call from Rogers (a first) that they know my issue has not been resolved and that they are still […]

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It is no surprise that the technician never showed up. Probably found something obvious out on the street somewhere, fixed it and then never bothered to let me know. Down to 2% packet loss for the last 2 hours so things are definitely better but not good.

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This is what my Rogers Internet connection looked like over the past 3 hours. A technician is supposed to show up before 5pm but all I expect from that is that he verifies that the noise on the line is brutal. It will turn out to be the same thing as the last 20 times […]

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DHCP gave out an address finally at around 9:30pm. I suspect somebody kicked the DHCP server. We'll see how long this lasts. I'm certainly not holding my breath.

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Well it seems the only time I get any sort of useful customer service is when I detail things on this blog. So I thought it would be a good idea to continue with my Rogers Cable Internet Updates here as they happen. Its a continuation of my thread here. Since the last update service […]

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